02/05/2019: There are ongoing problems with Refworks...
Exported records from databases (such as Proquest and EBSCO databases, ScienceDirect, Web of Science) fail to download
When attempting to login to the New Refworks, the old (Legacy) Refworks pops up
Users are repeatedly prompted to login to Refworks
These problems appear to occur primarily.. .
On MACs rather than PCs
On computers using wireless connectivity rather than on (on-campus) ethernet connections
We are working to resolve these issues. So sorry for the inconvenience.
During the transition
*Users are able to maintain both legacy & new RefWorks accounts in parallel.
**Migration from legacy to new can occur multiple times (new RefWorks will only import new references from legacy on subsequent imports) - however it is a one-way migration, meaning reference changes will not migrate back to legacy from new RefWorks