Research Guides: Using Qualtrics: Get Help

Qualtrics technical support

TUHelp
Submit a TUhelp request or email your local School or College ITS department.
Qualtrics Customer Success Hub
Displays your Temple University access brand administrator's contact information and describes what types of help requests go to them. For other questions, presents technical support options available through Qualtrics' customer service channels.
Ask the Qualtrics Community
Search for past questions and ask new questions in the Qualtrics Community forums.

Help with qualitative research and data

Temple University IRB
For questions about Human Subjects Research and IRB approval processes, contact Temple University's Institutional Review Board (IRB):
Temple University Survey Coordinating Committee
For Temple constituents seeking approval to conduct a survey of the university community, contact the Survey Coordinating Committee.

To schedule a consultation with the Libraries about a Qualtrics project, contact:

Olivia Given Castello, Head of Business, Social Sciences and Education at olivia.castello@temple.edu or through the appointment scheduler.
Van Tran, Public Health and Social Sciences Librarian at van.bich.tran@temple.edu or through the appointment scheduler.
Will Dean, Research and Data Services Librarian at will.dean@temple.edu or through the appointment scheduler.

For other help with qualitative data and tools, and with data management and sharing at Temple, see these library guides: