| Profile Box & Page | |
|---|---|
| Profile box is added to the guide homepage and displays in right-hand column | |
| LibAnswers and LibCal widgets are configured according to standards | |
| Profile box displays multiple options (phone, office number, email) for getting help |
Every guide author should have a Profile box, which is the default profile that appears on any guide. Any changes made to this profile will be displayed on the profile on all of your guides. A profile can be changed on a particular page, but those changes will only apply to that page.
The profile boxes follow a standard format based on our 2020 UX project; the LibChat widget and appointment scheduler widget are set up for everyone already and do not need to be modified by guide authors.
No guides should be authored under shared accounts such as the “Ask a Librarian” account. This helps the LibGuides Review Team keep track of who is responsible for content.
Text in profile boxes should be single-spaced and free of other HTML formatting.
Rationale: Usability findings suggested that users like multiple options for getting help. It will also help if the librarian is located at Ambler, etc. (source: Temple University Libraries’ LibGuides Usability Testing, 2015)
Box Title & Image
You are required to include a Box Title, which should be labeled with one of the following:
You are required to include a Profile Image:
Contact Info
You are required to include the following :
Personal chat widgets and appointment scheduling widgets are included in LibGuide profile boxes. These have been set up for you and do not to be edited.
Appointment Availability and Settings
Please be sure that you have appointment availability set. See the Appointment Best Practices documentation for instructions on setting your appointment availability, standard settings, and calendar syncing.
Rationale: Users found it confusing when trying to schedule an appointment with a specific subject librarian and there were no time slots available (source: Temple University Libraries’ Ask a Librarian Usability Testing, 2017).
Personal Statement
Fill in with a concise, bulleted list of the ways that you can help students and faculty. You might also consider listing research interests or other information specific to your user populations. Sample text:
How I Can Help You
For students, I can:
For faculty, I can:
